4.9/5 Rating
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Serving Houston

Water Softener Not Working?

Water Softener Repair in Houston

System not softening? Salt not going down? Error codes or leaks? We service all brands — not just what we sell. Same-week appointments. If it's not worth fixing, we'll tell you.

4.9/5 from 127 reviewsLicensed & InsuredAll Brands Serviced

Common Water Softener Problems

Not sure what's wrong? Here are the most common issues we see — and fix — in Houston:

Water Not Soft

  • Still seeing scale buildup or spots
  • Soap not lathering properly
  • Usually: settings issue, resin problem, or bypass valve

Salt Not Going Down

  • Salt level stays the same for weeks
  • System not regenerating properly
  • Usually: salt bridge, clog, or timer issue

System Using Too Much Salt

  • Going through salt faster than normal
  • Usually: valve issue or incorrect settings

Water in Salt Tank

  • Brine tank filling with water
  • Usually: clogged drain line, stuck valve, or float issue

Error Codes / Blinking Lights

  • System displaying error or not responding
  • Usually: control board, motor, or sensor issue

Leaking

  • Water around the unit or connections
  • Usually: fitting, seal, or tank issue

Most problems are fixable in a single service call. We diagnose the issue, explain your options, and give you honest advice — even if that means recommending a new system.

We Service All Brands

No matter who installed your system or what brand it is, we can help:

Culligan
Kinetico
EcoWater
Rainsoft
Fleck
Clack
GE
Whirlpool
Kenmore
Pelican
Aquasana
Morton
WaterBoss
Nuvo
SpringWell
And more...

Don't see your brand? Call us — we've probably worked on it before.

Repair or Replace? We'll Tell You the Truth.

Sometimes a $150 repair gets you another 5-10 years from your system. Sometimes you're throwing money at a unit that's past its useful life.

Here's how we think about it:

When repair makes sense:

  • System is less than 8-10 years old
  • Problem is minor (settings, salt bridge, simple part)
  • Repair cost is under 50% of replacement
  • Unit is a quality brand with available parts

When replacement makes sense:

  • System is 12+ years old
  • Major component failure (resin, control head, tank)
  • Repair cost approaches replacement cost
  • Ongoing issues — you've repaired it multiple times
  • Technology has improved significantly

We're not going to push you into a new system if yours can be fixed. But we're also not going to take your money for a repair that won't last. We'll give you honest options and let you decide.

Repair Pricing

We charge a flat diagnostic fee, then provide a quote for any needed repairs.

ServicePrice
Diagnostic / Service Call$89
Minor Repairs (settings, cleaning, adjustments)$89-150
Part Replacement (valve, motor, sensor)$150-350
Major Repairs (control head, resin)$350-600
Full System ReplacementStarting at $2,965

Diagnostic fee applies to the repair if you move forward. No surprise charges. If your system isn't worth repairing, we'll credit the diagnostic fee toward a new installation.

Schedule Service Call

How It Works

1

Schedule

Call or book online. We offer same-week appointments for most service calls.

2

Diagnose

We inspect your system, identify the problem, and test your water. Takes about 30-45 minutes.

3

Options & Quote

We explain what's wrong, whether it's worth fixing, and give you a written quote. No pressure.

4

Repair or Replace

If you approve, we fix it on the spot (most repairs). If replacement makes more sense, we schedule installation.

Why Call Filtration Brothers?

Your original installer might be out of business, unresponsive, or trying to upsell you. Here's why Houston homeowners call us instead:

We Service All Brands

No brand loyalty. We fix what you have, regardless of who installed it.

Honest Assessment

We'll tell you if repair isn't worth it — we're not just trying to sell you parts.

Same-Week Appointments

We know you need your soft water back. We don't make you wait weeks.

No Pressure

If you need a new system, we'll quote it. But we won't push you if repair makes sense.

Licensed & Insured

Professional service with proper warranties on parts and labor.

Common Questions

Prevent Future Problems

Don't want to deal with repair calls? Our Protection Plan covers your system so you never have to worry:

What's included:

Annual maintenance visit
All parts and labor
Water testing
Priority service calls
Media replacement when needed

$250/year — covers systems we installed AND systems we didn't.

Learn About Protection Plans

Water Softener Repair Across Houston

We service water softeners throughout Greater Houston:

View All Service Areas →

Water Softener Acting Up?

Schedule a Service Call

We diagnose the problem, give you honest options, and fix it fast. $89 diagnostic fee.

Schedule Service Call

Need It Fixed Today?

Call us directly for same-day availability.

Call (832) 844-7678

Free Consultation

Packages from $2,965